Cancellation & Refund Policy


We make every effort to fulfil all the orders placed. However, please note that there may be certain orders that we are unable to process and must cancel. The reasons include limitations on quantities available for purchase, inaccuracies or errors in product, pricing and stock information, or problems identified by our credit and fraud avoidance department. Our Customer Service Team will communicate to you if all or any portion of your order is cancelled. If your order is cancelled by ISHRAE after your credit card has been charged, the said amount will be reversed back in your Card Account.


No Refund/cancellation will be entertained for the donated amount by any donor.

No refund of money paid via credit/Debit Card, cheque, pay order, DD will be allowed.

Once received, the donation for research will no be refunded to donor. No cancellation to be made.


We accept online and offline payment methods. We don’t have facility for COD or Cash deposit.